Facilitate the sales team in doing the requirement analysis and giving attractive software demonstrations or benchmarks to customers as needed, for smooth closure of the software sale.
Complete post-sale activities like complementary training’s, installations and orientations with, good customer feedbacks.
Support the existing customer base by reverting to their technical queries as quick as possible.
Bring new opportunities/Referrals from existing Customer base
Learn and keep yourself updated on various products that the company handles / acquires along with competitive Information.
Collect as many product / service appreciation documents from customers as possible.
Desired Skills:
Application Engineer need a wide range of skills and a good technology base to work from. As you are in to technical support job, sometimes you must give technical presentations, and other times be capable enough to understand design / drawings.
Understand CAD/CAM/CAE applications
Rich Knowledge and quick grasping of mechanical applications.
Design / manufacturing knowledge of Mechanical systems.
Practice Clean, detailed and clear documentation.
Capable enough to convey technical information; sometimes to even non technical people too.
Comfortable in using office software
Ability to accommodate as a team player with good inter personal skills.
Excellent oral and written communication skills
Conversable in Local Language will an added advantage
