WH006 Bank Officer

Responsibilities

• Open and close checking and savings accounts
• Advise customers on financial services (e.g. lines of credit and mortgages)
• Cross-sell products and services
• Approach and sign on new customers
• Collaborate with other professionals to ensure high-quality customer service
• Perform various clerical tasks (e.g. filing)
• Handle customer complaints and solve problems

Requirements and Skills

• Proven experience as a retail banker or similar role; sales or customer service experience is a plus
• Knowledge of retail banking rules and procedures
• Working knowledge of banking software and MS Office
• Patience and problem-solving ability
• Customer-oriented attitude
• Outstanding communication skills