Key Responsibilities:
– Conduct online video consultations to assess contra-indications and identify skin and hair types, guiding treatment parameters for our aestheticians.
– As a counselor onboard, ensure the highest possible outcomes for users in each treatment session.
– Actively manage user treatment outcomes throughout their journey and touch base with them every month to address their concerns.
– Collaborate with the Head Doctor and Category Manager to derive insights on structural process changes and resolve deviation scenarios.
– Interact with clinical aestheticians to ensure proper treatment guidelines are followed.
Required Skills :
– Relevant experience in skin consultation or dermatology.
– Cosmetology expertise.
– Familiarity with Laser hair removal, chemical peels, and Fractional Lasers.
– Dedication to delivering top-quality patient care and safety.
– A forward-thinking mindset with a passion for industry advancements.
– Excellent communication and collaboration abilities.
